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Additionally, Canopus Research Inc. offers low-cost, direct IT support services locally (Southeastern Massachusetts Boston, MA to Providence, RI) to small and medium businesses and to a limited number of individuals as well. This side business give us, in effect, an ongoing research window and direct ‘research laboratory' on the real problems and issues that end users encounter using (or trying to use) hardware, software, and services from the IT vendors that are the primary target of our research and analysis. Mr. Zachmann's technical expertise, in-depth industry experience, and extensive background in IT market research and analysis create a broad foundation for "bigger picture" analysis and implementation of IT and Internet user and vendor strategies, business plans, and prospects. Canopus Research services are typically provided on a confidential custom basis. No standard industry research reports or pre-packaged services are offered at this time. Please feel free to contact Mr. Zachmann via email (wfz@canopusresearch.com) at any time or by telephone at 1-781-934-9800 during normal US East Coast business hours for further information -- or to inquire about the information technology consulting services available through Canopus Research. Or you can use the form on our Inquiry/Feedback Page.