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Yes, Allied Automotive Group has grown in every way imaginable from geographic scope to revenue level. However, and we are quite serious about this, there is one element of our heritage and our success that we are absolutely committed to maintaining. The fact is, we are a company that was founded on, and continues to operate around, a fundamental respect for the individual. There is a strong connection between our company's "human touch" and our customers' solid assurance that AAG has the right people to do the job the right way. To put it simply, the genuine care and concern we show our employees is the same genuine care and concern we expect them to give the vehicles we transport. And, bottom line, that's good business for everyone involved. Forming the core of this caring culture is our unique Chaplaincy Program, a non-denominational, counseling-oriented service for employees and their families. The program is provided at all terminal locations and the corporate office. Also, fully realizing that AAG employees are a direct and last contact between our customers and their customers, we focus a significant amount of time and effort in training personnel to meet each customer's specific expectations. In addition, AAG has an exacting truck maintenance program and a concentrated safety awareness program for all drivers. As part of our decision to adopt the performance management technique - an approach that centers around positive reinforcement - we also sponsor award programs for drivers who establish outstanding records of safety, quality of delivery, and customer service. Are there tangible outcomes of our "we care" attitude?