Info

Telvista provides creative outsourcing solutions for customer care, technical support, sales, IT consulting, customer relationship management (CRM), and interactive voice response (IVR) needs. We specialize in providing high-quality solutions to a broad range of mid-size and Fortune 1000 clients. Telvista becomes a partner in the success of our clients by offering a broad range of contact center consulting services specifically designed to seamlessly integrate people, process, and technology. This support enables our customers to do more with less by fully utilizing their existing resources and maximizing their return on investment. Our VistaStats process also provides a consistent, calibrated view of service quality that continually improves the results of our clients' programs. The winner of numerous industry awards for quality and customer service, Telvista provides outsourced solutions to both domestic and international customers. Combining state-of-the-art technology and bilingual capabilities with a strategically located network of contact centers throughout the United States and Mexico, Telvista also offers a broad range of professional consulting services, including Customer Relationship Management (CRM) consulting and implementation services, strategic planning, process management, network analysis, and contact center project implementation. Our technology, people, and processes are transforming the contact center industry. We are a different kind of contact center solutions provider that is making a difference for customers every day.