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OZSoft's 24x7ConsultSM service is designed to provide clients with cost effective consulting and support services on a 24-hours-a-day, 7-days-a-week remote basis. OZSoft offers varying amounts of consulting per month so that clients can choose a support package that matches their needs. System Workload Analysis and Tuning (SWAT) team is designed to deal with customer emergencies by assessing IT system performance and develop software and hardware solutions. OZSoft spends approximately two weeks analyzing our client's IT systems and implementing short-term improvements. After the two-week analysis period OZSoft works with our client's upper management to identify long-term strategies with its Available to GrowSM IT Assessments.