Info

Kanisa www.kanisa.com offers a complete software and services solution for knowledge-empowered customer service, enabling an enterprise to quickly connect customers to its knowledge resources for a measurably better customer relationship. The Kanisa solution does what only human interaction could do before: understand the problem, question, or need; ask the right questions in order to zero in on the answer; and direct the interaction where necessary. Kanisa's customers include Apple Computer, Microsoft, Autodesk, and Adobe Systems. Kanisa is headquartered in Cupertino, CA.