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ESG has extensive expertise in assisting healthcare providers, managed care organizations, pharmaceutical firms, device manufacturers, and research organizations. We have helped our clients in a range of ways, including: Developing and implementing clinical services best practices Developing and implementing customer service programs Selecting and implementing human resource, financial, and clinical systems package implementation Reducing material and equipment costs (direct and indirect procurement optimization) Room / service line analysis Policies and procedures development Health Insurance Portability and Accountability Act (HIPAA) assessment remediation and compliance Bioterrorism training and policies and procedures preparation Security reviews (audits) Joint Commission for the Accreditation of Health Care Organization (JCAHO) survey preparation and response In every engagement, we achieve bottom-line results. We work as partners with our healthcare clients to understand the threats and opportunities of tomorrow's business and political climate and to assist them in developing the capabilities needed to adapt and succeed. We integrate these strategies with e-business, organizational development, information technology and operations services. Our healthcare team consists of professionals with functional expertise in strategy, organization, operations, technology, and industry-specific knowledge in health care, HIPAA, and related areas. Enterprise Solutions Group is also proud to have a number of affiliations with physicians and clinical specialists in major healthcare delivery and research areas - allowing us to provide objective clinical expertise on each engagement.