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RightAnswers is uniquely focused on delivering self-service and support analyst knowledge solutions by providing a total solution that includes software, pre-packaged content, content services, and an unmatched client success approach that involves working closely with our clients to drive user adoption and content effectiveness. Our products are a complement to any existing Help Desk software product as RightAnswers specializes in providing end-users and Help Desk staff with proven solutions to cost-effectively answer questions they have or support. With our entire focus on the resolution stage of the support equation, RightAnswers has become the leader in this market space by providing a refreshing approach to products and services and a culture that is dedicated to supporting our clients at every turn. With over 1.5 million licensed users and 500 companies using our solutions across a host of commercial enterprises, higher education institutions and government agencies, RightAnswers products enable quick problem resolution for both self-service end-users and support analysts that deliver the following key benefits to the entire organization:Improve the end-user support experience Provide a 24x7, online support channel Reduce calls to the Help Desk Improve First Call Resolution Rates Minimize call escalations Build a highly-leveraged, enterprise-wide Knowledge Base. RightAnswers' Corporate Headquarters is located in Clark, NJ with regional sales offices located throughout the U.S., and international sales offices in England. Our Help Desk clients are delighted with how easy it is to utilize the RightAnswers Unified Knowledge Suite interface to leverage the inherent power of their Knowledge Base.