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Qualtrax, Inc., based in Christiansburg, VA, was founded in 1993 and became the first Intranet product for supporting and maintaining regulatory requirements for document and data control. Qualtrax discovered how it could help organizations in regulated industries when parent company, CCS-Inc., became the first Virginia-based computer firm to achieve ISO certification in 1996. Today, Qualtrax is still a powerful document control tool, but over the years has expanded to be much more. Now a true compliance software package, Qualtrax works with companies worldwide to assist them with achieving compliance goals. This includes not only managing documentation, but automating key business processes and ensuring critical industry regulations are addressed. Customers find Qualtrax workflows are able to increase efficiencies and reduce errors, by improving everything from customer complaint handling to IT work orders. Auditors love Qualtrax for its strict revision control and security features. Qualtrax has years of experience within the manufacturing, medical, food processing, and automotive industries. ISO 9000, ISO 14000, HACCP, FDA 21CFR Part 11, and TS 16949 are among the many regulations where Qualtrax has a proven record of helping companies achieve compliance. "We pride ourselves on being customer focused. Our goal is to make our customers successful, which means headache-free audits, improved efficiency and a quality-focused culture," states Marty Muscatello, President & CEO. Qualtrax does not rest on the laurels of its success, but continues to invest in the development of the product. Each year at least two new releases of Qualtrax are distributed with enhanced features and functionality based on customer feedback and technology advances. Aside from a proven track record and quality product, it is Qualtrax's customer support that sets it apart from the competition. "Our customers let us know almost daily how much they appreciate our prompt responses and knowledgeable staff," comments Mr. Muscatello. "We have a special team and we treat our customers like family."