Info

Cognitor provides Solutions for Service Management, enabling global customer service and support organizations to optimize their service lifecycle from the first call to a support center to the delivery of parts and service in the field. Cognitor's Agile Service Management Suite is a portfolio of integrated, modular products that support the customer care ecosystem, providing customer service analytics and solutions to intelligently monitor service operations and provide the highest levels of service across all channels. Our Inteligine rules engine and analytics dashboard turn transactional CRM data into meaningful actionable information. Cognitor provides solutions to leading Fortune 1000 companies in high technology, financial services and telecommunication industries. Cognitor's products and services are integrated with many industry leading CRM platforms. Cognitor is headquartered in Chicago, Illinois.