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For an association of public service organizations: Clear Spring is developed a two-day workshop to help participants become familiar with management techniques for social service programs. For a large consortium of industry associations: Clear Spring worked with instructors and subject matter experts to create instructor guides, participant materials, overheads, slides, and interactive activities for a series of eight one-day seminars on regulatory issues for association members. For a medium-sized government organization: Clear Spring produced instructor and participant materials, including fully-developed case studies, for a one and one-half day project management workshop tailored to the project management needs of the organization. For a financial industry association: Clear Spring wrote a preliminary reading assignment with exercises, and a 50-question pre-course test for a financial course for a member organization. For a major insurance company: Clear Spring created instructor and participant materials, including exercises and visual aids for a four-hour sales training class introducing the features and benefits of a new health insurance product. For a medium-sized government organization: Clear Spring updated course materials and delivered several train-the-trainer sessions for a course on advanced negotiation. For a very large government organization: Clear Spring developed a supervisor's guide to facilitate the use of a concurrently created self-instruction manual as a participant guide for a two-day, hands-on, group-paced classroom course. This course addresses the use of a property management system at agency sites across the country.