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1. OCI consistently provides clients with exceptional results. Since 1991, OCI has compiled over $306 million dollars worth of first-year documented savings and profit increases for our clients. We do not bill the client for final payment, nor will we accept final payment, unless the client agrees to be a reference for our work. 2. OCI consistently delivers innovative, practical, and cost effective solutions. Since 1991, OCI's Operations Troubleshooting & Productivity Engineering project results have averaged a proven 7 to 1 first year return on investment ratio for our clients. This return on investment ratio is based on the cost of OCI's project service fee and expenses incurred to the estimated first year savings/profit increase to be obtained by the client through the implementation of our recommendations. 3. OCI engineers and managers work effectively (synergistically) with client staff. Since 1991, we have been engaged more than once by 89% of all clients. This is a direct reflection of our true commitment to being a preferred service supplier to each and every client. 4. OCI understands the clients' problems. We listen very closely the first time, the second time, and every time after that. We will not recommend solutions without understanding all facets of the problem. OCI will never assume that it knows more about the client's business than the client. 5. OCI cares about client success. The client's success validates our existence. We believe that project success is fostered by caring about whether or not the client is completely satisfied with our work. It is the basis for providing high quality results in solution consulting. 6. OCI knows exactly what services it is capable of performing for the client. We provide professional consulting services in the following areas of expertise: Productivity Engineering & Lean Engineering, Operations Improvements & Justification Analysis, including Operations Due Diligence, Automation Solutions and Materials Handling Systems, Auto ID / Bar Coding / RFID Consulting Solutions, Manufacturing & Packaging Facilities Planning and Integration, Warehouse & Distribution Facilities Planning and Integration, Supply Chain & Operations Business Systems Consulting, and Project Management & Systems Integration services. 7. OCI's consulting services are "task/scope" oriented. The scope of work to be performed and the associated deliverables to be provided are defined and agreed upon in advance. You, the client, will get great pleasure from seeing specific things accomplished in a timely, cost effective and efficient manner rather than paying a high salary even when tasks are not completed or accomplished in a manner satisfying your needs. 8. OCI consultants remain focused on the task at hand until completed. Being removed from mainstream office politics and administrative red tape allows OCI consultants to remain focused and flexible. Interruptions caused by day-to-day business actions/decisions in the client facility have little or no effect on the consultants and the task at hand. 9. OCI's consulting performance is easily measured against client desired results. You, the client, determine how often and to what level of detail the work schedules and update meetings are to be provided. You, the client, are kept abreast of all progress and developments throughout the consultation process.