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CSS was founded in 1998 with the idea that the ever-widening gap between customers' expectations of quality service and the actual service delivered could be bridged. After incorporating, we immediately sought out top talent in complementary fields to expand the portfolio of expertise available to our clientele. The result is the ever-expanding CSS Alliance of business partners. Together, CSS and its Alliance partners offer extensive products and services aimed at Improving Your Bottom Line by Improving Your Customer Service.