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Founded in 1995, Island Data's first products provided automated email response for customer service managers in corporate contact centers. From these early formative days, Island Data recognized the value of listening to customers' needs, thoughts, and opinions in their own words. Today, the Company is focused on delivering True Customer Insights to CMOs and CEOs in global companies whose online presence shapes the ultimate success of their enterprises. For these small, medium, and large organizations, Island Data's turnkey customer insight systems help optimize the customer experience at every touch point and measure key business and marketing performance indicators on a continual basis.