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Micro Training Associates (MTA), Inc., is a custom instructional design firm committed to the highest levels of product quality, creativity, client service, and partnership. MTA was founded in January of 1983 as one of the nation's first organizations dedicated to the custom development of interactive training. Since that time, MTA has established itself as a preeminent provider of custom instructional design services for some of the nation's leading "blue chip" companies. We have completed literally hundreds of projects for nearly every segment of industry, but we possess special expertise in the development of customer service, sales, end user and management training for the communications and financial services industries. We recognize that each situation is unique and never offer "canned" solutions. And our proven instructional development methodology and project management methods have helped us earn our exceptional reputation for on-time delivery of high quality results, under the most challenging project conditions. For expert support with any phase of the instructional design process, please contact us regarding:Custom design and development of e-learning and blended solutions Design, development and delivery of instructor-led training Development of print-based training, documentation, and job aids Delivery of customized, in-house instructional design workshops Training cost/benefit analysis and business case development Large-scale curriculum design Assistance with any phase of the instructional design process from needs assessment through evaluation To learn more, visit our FAQs page for answers to many common inquiries.