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Innoveer Solutions, Inc., an award-winning customer strategy and solutions consultancy, provides advanced customer management services to healthcare and high-technology companies, among others, in the areas of planning and strategy, technology implementation, and optimization. The company's deep industry knowledge, broad technical skills, and Multishore methodology enable organizations to address their critical customer-facing issues and achieve an integrated view of all customer information. With an exclusive focus on customer management since 1998, Innoveer has worked with more than 300 organizations to help them increase business growth, improve internal efficiency, and enhance the overall customer experience. Innoveer has completed more than 600 successful projects, and our client list is 100 percent referenceable. Unlike other firms that provide solutions requiring many months for planning and deployment, Innoveer puts the benefits of CRM within easy reach. Innoveer's solutions allow clients to address their most critical needs first, while leaving room to expand their solutions and multiply their returns over the long term. The company's hallmark approach to customer management is practical in nature , integrating a series of quick and targeted phased solutions within a company's strategic framework and vision. With the understanding that CRM is more than just the technology itself, Innoveer uses a holistic approach that centers on the people, organizational, and technology issues that are unique to each organization. Headquartered in Cambridge, Mass., Innoveer Solutions has additional offices in New York City, Chicago, London, Amsterdam, and Mumbai, India. Previously Akibia Consulting, Innoveer is privately held, and is funded by investors from HarbourVest Partners, Commonwealth Capital, Ascent Venture Partners, and Citizens Capital, Inc.