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Founded in 1997, Total Script is a pharmacy benefit management company gaining national recognition for its prescription discount structure, its reputation for premium customer service, and its success in implementing winning solutions for its clients. Total Script's executive management team used its nearly sixty years of industry experience to develop a straight-forward business model that focuses on delivering maximum value to the client. Studies show that drug benefits now represent 22% of most employers' healthcare costs, and this expenditure may reach 35% within five years. It is becoming increasingly vital that plan sponsors fully understand their prescription drug pricing structure and how the prescription benefit industry operates. Unfortunately, removing the complexity of understanding your plan and exactly what you are paying for has not coincided with traditional PBM providers. Total Script recognized this, thus a business model was developed that focuses on educating the client and delivering a plan which controls costs. Total Script offers a full line of services to self-insured and insured clients, brokers and consultants, third party administrators (TPAs), insurance companies and HMOs. Total Script's complete range of innovative pharmaceutical, clinical and administrative programs and services include: Excellent Customer Service We understand that challenges will arise due to the sheer volume of prescription claims processed, thus Total Script has made a commitment to solve real problems in real time with real people; your members will not be confronted with a never-ending maze of teleprompter options in search of a live customer service representative.