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We'll work with you to find a way to make e-billing work for you. Q: What is my commitment? A: You have none. We have no contracts, no term agreements, no minimums, no commitment on your part. THAT'S BECAUSE THE BURDEN OF PROOF TO PERFORM AND DELIVER IS ENTIRELY ON US. We provide service to our customers on a non-commitment basis, because our goal is to produce the quality of service they are accustomed to or are looking for, at the best prices in the marketplace. We feel we have to earn your business every day, and we believe you'll be pleasantly surprised to find that we do! Q: How can I qualify to get reimbursed for the switching fee at their local phone company? A: After you've been an ezTel customer for 90 days, simply present a copy of your local phone bill with the switching fee. We'll refund your switching fee up to $5.00. Most people fax their local phone bill in for their refund, using our toll-free fax number: 1-877-501-7001. And, if you are unhappy with ezTel for any reason, for up to a year, we'll switch you back to your old carrier and pick up the cost, also up to $5.00. You'd simply present us with your bill, and once again we'll refund the switching charge. This is the guarantee that our competition is afraid to match! Q: What's the cost for long distance calls? A: It's 4.5 cent a minute state-to-state calls all the time when you choose electronic billing, and 5.9 cents a minute for paper billing.