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RightNow Technologies (RightNow) provides on demand customer relationship management software and services RightNow's technology enables an organization's service, marketing and sales personnel to leverage a common application platform to deliver service, to market and to sell through the phone, email Web and chat. Its solutions are provided through an application platform that is designed to be easy to implement, use and maintain, and to support improved customer experiences across multiple customer interaction points. Its solutions integrate with traditional enterprise and/or back office applications, and are available in 33 languages and dialects. During the year ended December 31, 2007, it released RightNow 8.(Source: 10-K)