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Assette maintains an overall commitment to quality and service. Assette adheres to repeatable business processes to mitigate service related issues. Assette's commitment to client service includes: Proactively monitoring applications to prevent problems. Responding to issues within 15 minutes of inquiry. Closing service cases only after the client has verified complete satisfaction with the resolution. Following up on closed service cases to address any additional concerns. Analyzing the root cause of each issue to prevent it from happening again. Stability Your software investment will only be safe with a vendor that has earned its place in the market. Founded in 1998 and guided by an experienced board of directors and key management personnel, Assette is focused on providing innovative software solutions to the asset management industry. Coupled with superior client service and sound financial judgment, you can trust Assette as a partner.