Info

BendTel is a full service, facilities based, Competitive Local Exchange Company (CLEC), focused on providing voice, long distance, data, internet and hosting services primarily to businesses and residential customers in the Central Oregon area. Additionally we offer secure and fully redundant collocation and disaster recovery services to client companies all over the world. We are a locally owned, operated and privately funded company with over 100 years of collective telecommunications experience. As seasoned telecommunications professionals who are intimately familiar with existing communications infrastructure available in Central Oregon, we have been extremely careful to build redundancy at every level of our operation. Our Central Office and Network Operations Center has been designed and built to the highest industry standards with redundant power, HVAC, fiber and electronics. Our network is the fastest network available with redundant fiber routes in and out of Central Oregon. Our primary fiber network is an OC3 fiber route direct to the Westin Building in Seattle and to the Seattle Internet Exchange where we peer with many of the largest communications companies in the world. Because our network is direct fiber to Seattle our network connections have extremely low latency at less than 8 milliseconds. Our local fiber network back-bone is redundant 36 fiber cables between our building and our caged POP in the Qwest Bend Central Office. At BendTel, we always put the customer first. We have developed and adopted a cooperative No Blame process which eliminates most service issues between equipment vendors, IT consultants, long distance carriers and local service providers. This process speeds service issue resolution through multiple stakeholders eliminating much of the frustration customers face when dealing with multiple communications providers.