Info

Onyx Software Corporation (Onyx) is a provider of enterprise solutions that combine customer management, process management and performance management technologies to help organizations acquire, service, manage and maintain customer and partner relationships. Onyx targets large enterprises, governments and medium-sized businesses in a variety of geographies and sectors, including financial services, healthcare, telecommunications and media, and technology sectors. It has licensed its products to 1,038 customers during the year ended December 31, 2004. The Company offers three primary product portfolios: Onyx Enterprise CRM, for managing customer interactions; Onyx Process Management, for managing the business processes associated with those interactions, and Onyx Performance Management, for measuring business performance related to customer-facing activities. In addition to these products, the Company also provides consulting, customer support and training services.(Source: 10-K)