Info

Tigerpaw Software is dedicated to becoming the market share leader in CRM software. Count on us to improve your operations through lower costs ... and an increased return on investment (ROI). Tigerpaw CRM+ is a customer relationship management (CRM) and business process optimization system designed to build long-term, meaningful relationships with your customers. Tigerpaw CRM+ is a comprehensive group of tightly integrated software modules that support sales, marketing, contact management, customer service, service & repair management, and inventory control. CRM+ integrates with Microsoft Office and is designed to enhance productivity by tracking customers and prospects throughout an entire organization. CRM+ is comprised of four modules: Pursuit, for contact management and marketing; Quotes, for sales force automation and opportunity management; Service and Repair, for customer service call tracking, technician tracking and dispatching; and Parts, for inventory control and purchasing. CRM+ is designed to optimize the process of managing and empowering your personnel across all channels of customer interaction. Tigerpaw helps businesses plan, execute, and evaluate workforce optimization strategies that enable them to profitably develop and maintain customer relationships through quality, one-on-one interactions; ensuring that the right people with the right knowledge are available when customers need them most. Tigerpaw's solutions have helped companies throughout the world increase profitability through amplified customer loyalty and satisfaction. CRM+ also supports several mobility options that seamlessly link your employees in the field with the home office. This provides the ability to communicate at all levels and provide superior customer service. Although our software can be used in a wide variety of industries, it is generally accepted as the leading service business software program for telecom resellers, VAR's, interconnects, networking companies, computer repair companies, security & alarm companies, HVAC contractors, and other service companies that dispatch repair technicians on a regular basis. We have used this package for several years now. They have a quality product and a quality company.