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Since 1988, Alternative Resources Corporation (ARC) has been helping companies optimize their information technology budgets and investments. Our client-focused solutions are both process driven and scaleable, and they span the entire spectrum of managing and supporting desktop technology assets. Quality improvement, cost reduction, and responsiveness are the hallmarks of our Enterprise Lifecycle Services (ELS). Built upon the four foundation elements of technology support - Service Desk, Desktop, Infrastructure, and Resource Management - ELS has, at its core, a comprehensive set of ITIL-based methodologies and technologies focused on enhancing the value of technology investments. North America's most respected companies and discriminating buyers of technology services know ARC for our commitment to quality, financial discipline and customer satisfaction. Because our scope of coverage is nationwide, our clients receive consistent delivery processes and superior service with exceptional attention to detail. To our clients, that means value ... ARC. IT's all about value.