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SCInc. specializes in the professional development of computer/user-support and computer training professionals, as well as in technical documentation and training. Our services include core-competency and certification training for support analysts, support managers, directors, CIO and CTOs in the areas of customer-service skills, problem-solving techniques, leadership and managerial skills, presentation skills, and operational and strategic efficiencies. SCInc. worked with HDI as to develop and deliver many of its professional development and certification seminars from 1994 to 2003. In addition, we have provided documentation and training to literally dozens of fortune 500 companies. Call us toll-free at 877-916-1510!