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Consultant Development Group, Inc., www.consultingquality.com, has been engaged by IBM to provide specialized organizational development consulting services. These services will include assisting one of IBM's Strategic Business Units with analysis and enhancement of their organizational structure, resulting in enhanced service quality and closer alignment with its customer's goals. Founded by Dr. Eric Threatt, Consultant Development Group specializes in enhancing the competitiveness and quality of service delivered by consulting firms and service companies in the healthcare and technology industries. The company's clients include Progress Energy, Strategic Technologies and Premier Inc. Threatt is president of Consultant Development Group, Inc. and an expert in improving professional service quality. His dissertation research on Professional Service Quality was one of the first applications of contemporary service quality theory to the consulting industry.