Info

Motive Communications powers online customer care by offering software solutions that automatically connect online users to a company's answers and experts when they have problems. These products are used to build unique e-service networks that help companies foster customer loyalty, drive revenue, supercharge service capacity and increase market share. Motive's software solutions are used by leading companies in many industries including all.com, Compaq, Dynegy, EDS, Fannie Mae, Fujitsu PC Corporation, Gateway, Great Plains Software, Hewlett-Packard Company, Intuit, Kmart, Merrill Lynch, Peregrine, pcsupport.com, Target Corporation, WebLink Wireless and Wells Fargo. Motive was founded in May 1997 and is backed by $43M in funding from leading venture capital firms and private investors.