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Cook-Hurlbert, Inc. is a privately held corporation. We were incorporated in the State of Texas in 1990 and all of our operations are based in Austin. Cook-Hurlbert employs a complete staff of professionals engaged in project management, consulting, data modeling, software development, data conversion, help desk and project services activities. Cook-Hurlbert is a recognized leader in developing integrated GIS/AM/FM software products for the electric and gas utility sector. Our company had its origins in the utility industry, so we are intimately familiar with the day-to-day work processes of planners and designers as well as the larger business challenges faced by utilities in the rapidly evolving industry of today. We are deeply committed to serving our customers by providing the products and services that help them maximize geospatial technology for better business practices and greater user productivity. Our highly successful software, Expert Designer, was the first off-the-shelf product available for engineering design in the GE Smallworld GIS environment. Expert Designer is the most full-featured and process-oriented product on the market, reflecting Cook-Hurlbert's knowledge and understanding of our customers' needs. Expert Designer is a proven product that designers and planners are using every day in many different settings. Customer service is a priority for Cook-Hurlbert. Our professional staff work with projects of varying sizes and complexity. We have a seasoned utility consultant take ownership of every account. In many cases, this consultant acts as project manager as well, providing consistent, responsibility for your project from kick-off to roll-out and beyond. The consultant works with you to gather requirements, identify risks and ways to mitigate those risks. He also interfaces with the Cook-Hurlbert technical staff assigned to your project to ensure a smooth transition and communication of requirements with a constant eye on the budget. When your project rolls out into production, the service Cook-Hurlbert provides shifts to one of support, by providing a highly skilled help desk that is available 24 hours a day, seven days a week.