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With Donnelly, you gain more than 25 years of expertise in outsourced customer service. CEO Martin Tighe founded Donnelly while in college where he built an innovative call answering technology and handled over,ow calls for clients. Today, a varied group of seasoned contact center professionals serve Donnelly clients. All of them share Martin's passion for being the best in this business. By applying our industry-leading technology internally as a force multiplier and by aggressively evolving to create vibrant, long-term partnerships with clients, we consistently outperform much larger companies. The quality standards achieved by Donnelly attract some of the most prestigious brands in the country. These clients build their businesses around superb customer service. They trust Donnelly to care for this important frontline interaction.