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Access Worldwide Communications, Inc. (Access) is a provider of business process outsourcing (BPO) solutions focused on helping clients acquire, retain, and profitably grow their customer base. The Company provides a suite of inbound and outbound sales, customer care, marketing, IT, and back-office services in multiple languages, across all communication channels (phone, e-mail, Internet, mail). Access' clients are in a variety of industries including telecommunications, financial services/banks, media/publishing, and consumer product companies. The Company is serving a range of markets that include telecommunications, financial services and banking, media/publishing, and consumer product companies. Access literally speaks the language of the marketplace, including: English, Spanish, French, Cantonese, Mandarin, Japanese, Korean, Tagalog, and Vietnamese.(Source: 10-K)