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TSi strives to offer the very best value to our customers at every stage of the process. We do this by operating with a very low overhead through the utilization of appropriate technology and a low-overhead location in north-central Wisconsin. As such, we do not suffer from the productivity losses caused by big-city commuting and the high cost of living, which inevitably reduces the pool of qualified employees. Additionally, we have decided to eliminate most traditional layers of manufacturers' representatives and distributors, as they typically increase cost while in many cases not adding any significant value. We do however have a network of truly qualified and specialized distributor's, retailers and OEM's that we work closely with to give you fast track service even when you are dealing with us indirectly. When you contact TSi Power we will do our best to provide technically competent and personalized service. Each customer is served by a sales engineer who understands our products down to the board level and who has at least 10 years direct experience in power protection systems. At the bottom line, Peter Nystrom, President of TSi, has extensive worldwide experience in developing power protection products and solutions. His background includes founding Powervar; once serving as the three phase manager for Oneac; and working for a large international company developing solutions to their worldwide telecommunications power quality requirements. The TSi Power sales engineer will help each customer with the best possible solution to a particular requirement.