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Response Networks, the Service Level AuthoritySM, provides proactive service level management software and services that help corporations and service providers monitor, enforce and improve internal and external service level performance, quality and commitments. Aspire.net, Ideal Technology Solutions, First Tennessee Bank, Reliaquote and Intraware are among the companies benefiting from the award-winning technology. Partners of the private, venture-backed company include Cisco Systems Inc. Response Networks is headquartered in Alexandria, Va., and North Andover, Mass., and has both a direct sales force and distributors throughout Europe, Latin America and Asia.