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We monitor your security system 24 hours a day for emergencies and dispatch local authorities when needed. A good monitoring station has an average response time of 30 to 35 seconds. Other security signals from other alarm companies (even with 2GIG) can take up to 45 seconds to reach their monitoring station. Add a 45 second response time from them and that is a minute and a half before they take action on an alarm signal. We strive to respond to all emergency signals from your security system in a time of 20 seconds or less. And our alarm communicators transmit within seconds. Our average response time for the last 12 months was 12.6 seconds. Our response time is unbeatable in the security industry.