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Kolaxo CCS

kolaxo-ccs

Kolaxo CCS

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Description of Kolaxo CCS

Kolaxo CCS is helping businesses to remain different from all the competitors and engrave an impression of a superior brand with the help of proficient contact center services. We have a team of educated and trained telephone operators to answer customer’s query in a professional manner that no other competitor of doing and any business can out this facility by outsourcing contact center to us. We have developed our own online software to help our agents to make notes on this software that is only assessable to read for the customer only. The agents write down the summery of communication conducted with the customer along with a brief comment that would help to identify customer when next time he or she calls. This online system also helps companies to identify the customer needs. Our employees have years of experience serving the same industry. They are in better position to get insights of customers minds and resolve their pain point as quick as possible. Our agents help businesses to resolve customer’s issues as soon as possible that lead to mutual benefit for the business and for the customers. Our services are equally good for small and medium size businesses. We are offering services from our dedicated and hardworking professionals to ensure the consistency to impress every caller and every customer who get connected through any medium of communication.
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