Coastal Harbor Treatment Center

Coastal Harbor Treatment Center operates by an Organizational Code of Ethics, which addresses treatment of patients, clinical decision-making, marketing and billing practices. The hospital has a standing Ethics Committee that meets regularly to discuss any ethical concerns. It is our vision here at Coastal Harbor Treatment Center to be a nationally recognized behavioral health leader, providing quality care and treatment of individuals with specialized needs in a clean and orderly environment. We realize this vision through our commitment to the following principals:Service Excellence - We will provide timely, professional, effective and efficient service to all of our customer groups. Measurable, Continuous Improvement - We will identify the key needs of our customers, assess how well we meet those needs, continuously improve our services and measure our progress. Employee Development - We understand that the professionalism and drive of our people are the most important factors in the quality of service Coastal Harbor Treatment Center provides. We will hire talented people, build on their skills through training and experience and provide opportunities for personal and professional growth. Ethical & Fair Treatment For All - We are committed to forming relationships of fairness and trust with our patients, physicians, purchasers of our services and our employees. Teamwork - We will work together to provide continuously improving customer service. This team approach will supersede traditional departmental organization and create a true customer focus. Employees of all levels will participate in the decision-making process. Compassion - We will never lose site that we provide care and comfort to people in need. The patients and families that rely on us are fellow human beings, and they will receive respectful and dignified treatment from all of our employees at all times. Innovative Service Delivery - We will invest in the development of new and better ways of delivering our services.