At The Grand America Hotel, we pride ourselves on the character and competence of our service staff. We understand that while the setting does much to provide a sense of wonder and enjoyment, the level of service is just as important in creating a memorable stay. That is why The Grand America offers a wealth of guest services& amenities all designed to ensure your stay is Grand. For your comfort and enjoyment, The Grand America offers the following guest services and amenities to all our hotel guests:Bellman ServiceAmenities, In-room movies, games and services, Complimentary High Speed Internet Access, 24-hour in-room dining, Twice-daily housekeeping service, Evening turndown service, Complimentary personal safe, Ironing amenities, Hairdryer, Non-allergenic pillows available, Complimentary overnight shoeshine, Complimentary morning newspaper, Private bar , Outdoor swimming pool in a garden setting, Children's pool and whirlpoolGuest Services, In-hotel shopping, Flower shop, Spa & Salon fitness center, Babysitting services (with prior notification), Baby First Program * , Indoor heated pool, Currency exchange, Luggage, ski and golf storage, Concierge service, Afternoon tea, Overnight laundry & dry cleaning service, One-hour pressing service, Valet parking service, Business Center: fax, postage, copying, shipping , 1,200 covered parking spaces, Enterprise Car Rental representative* Notify Reservations if you are traveling with a baby and in need of these accommodations, or if you want to know more about our Baby First Program.