On-location digital comment card for customer feedback via their mobile phoneFounded in 2009, Oberon3 has developed Opiniator. A SaaS (software as a service) digital comment card to help service businesses improve customer satisfaction, facility safety and maintenance cost - through on location feedback, delivered using the customers' own mobile phone.
This is combined with real-time analysis, alerts, tracking and benchmarking so the business can fix any issue and recover any customer.
Replaces
Comment cards, email and web surveys
Used at
Facilities, attractions, hospitality, retail and healthcare
Delivers
Immediate customer feedback, analysis, and staff alerts
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