Description of Customer Connections & Innovations Inc
Customer Connections & Innovations (CCI) is a marketing research firm specializing in customer and employee satisfaction programs. CCI customizes programs to fit individual client needs. CCI is able to accommodate any type of project - whether it is a detailed monthly customer satisfaction program, or a simple follow-up phone call to customers receiving a mailing. CCI can be an invaluable tool in outsourcing marketing research programs. Customer and Employee Satisfaction Programs can include the following components:Survey Instrument DevelopmentTelephone SurveysWeb SurveysMail SurveysCustomer Satisfaction And Importance StudiesAnalysis of Statistical DifferencesBenchmark Comparison ProjectsRandom Cross Section Analysis